About Our Store

What is Furniture House Shop?

We are a contemporary furniture retailer specializing in designer pieces for the modern home. From sleek contemporary beds to statement lighting fixtures, we curate collections that blend form and function for design-conscious customers worldwide.

Where are you located?

Our headquarters and warehouse are located at 2628 Gladwell Street, Memphis, US 38104. All orders ship from our climate-controlled Memphis facility.

Products & Collections

What types of furniture do you offer?

Our collections include:

  • Contemporary Furniture (beds, sofas, tables)
  • Modern Garden Furniture
  • Children’s Furniture
  • Lighting Solutions
  • Storage Solutions
All designed with clean lines and premium materials.

Are your products suitable for small spaces?

Many of our contemporary furniture pieces are designed with space efficiency in mind. Look for our storage solutions and modular items that maximize functionality.

Shipping & Delivery

Where do you ship?

We offer seamless global delivery to 150+ countries (excluding some remote areas in Asia and other regions).

What are my shipping options?

Express Shipping ($12.95):
– 1-2 day processing
– 10-15 day delivery via DHL/FedEx
Ideal for: Contemporary beds, lighting, and indoor essentials

Free Standard Shipping (orders $50+):
– 1-2 day processing
– 15-25 day delivery via EMS
Ideal for: Large items like sofas and garden furniture

How are items packaged for shipping?

We use specialized packaging including:

  • Reinforced corners for delicate furniture
  • Waterproof wrapping for garden pieces
  • Custom crating for lighting fixtures

Returns & Exchanges

What is your return policy?

We offer:

  • 15-day return window from delivery date
  • Pre-paid return labels for quality issues
  • Dedicated returns team (contact [email protected])
Note: Final sale items (like clearance lighting) are excluded.

What if my item arrives damaged?

Contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement or return at no cost to you.

Payments & Security

What payment methods do you accept?

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Is my payment information secure?

Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers.

Design Tips

How can I create a cohesive look with your furniture?

We recommend:

  • Combining multiple contemporary furniture pieces in one order
  • Starting with larger anchor pieces like sofas or beds
  • Adding complementary lighting and tables
  • Using our modern garden furniture to extend your style outdoors

Do you offer design consultation?

While we don’t currently offer formal design services, our collections are curated to work well together. Feel free to email us at [email protected] for product pairing suggestions.

Contact Us

For questions not covered here, please email our customer service team at [email protected]. We typically respond within 24 hours.