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Welcome to Furniture House Shop (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website furniturehouseshop.com and the purchase of our contemporary furniture products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Our Store and Target Audience

Furniture House Shop specializes in modern, contemporary furniture for design-conscious customers who appreciate clean lines, functionality, and exceptional craftsmanship. Our collections cater to:

  • Homeowners seeking stylish, functional furniture pieces
  • Interior design enthusiasts looking for statement pieces
  • Those furnishing contemporary living spaces with quality items

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, or resell our products without authorization
  • Comply with all applicable laws and regulations
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products and Services

3.1 Product Descriptions

We take great care to accurately describe our contemporary furniture collections including:

  • Chairs
  • Contemporary Beds
  • Sofas
  • Tables
  • Storage Solutions
  • Modern Garden Furniture
  • Lighting Fixtures
  • Children’s Furniture

While we strive for accuracy, slight variations in color or finish may occur due to monitor settings and natural materials.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

4. Order and Payment Terms

4.1 Order Process

Your order constitutes an offer to purchase our products. We process orders within 1-2 business days and will confirm acceptance by sending you an order confirmation email.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due immediately upon order placement. All prices are in USD.

4.3 Shipping

We ship worldwide except to certain remote areas and parts of Asia. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after shipment)

Delivery times are estimates and may vary based on location and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

  • Items are in original, unused condition
  • All original packaging and tags are intact
  • Proof of purchase is provided

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Children’s Furniture
  • Installed or used lighting fixtures
  • Custom or made-to-order pieces

5.3 Refund Process

Refunds are processed within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on our website, including designs, text, graphics, and logos, is our property or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Liability Limitations

7.1 Product Use

Our furniture is designed for residential use unless otherwise specified. We are not liable for:

  • Improper assembly or use contrary to instructions
  • Modifications made to products after delivery
  • Normal wear and tear

7.2 Website Use

We strive to keep our website available and accurate, but we cannot guarantee uninterrupted access or freedom from errors. We are not liable for any indirect or consequential losses resulting from website use.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms or our products, please contact us at:

Email: [email protected]
Address: 2628 Gladwell Street, Memphis, US 38104

Thank you for choosing Furniture House Shop for your contemporary furniture needs.